“Next day from
Aberdeen ”

RESULT OF RELATIONSHIP

• Improved delivery performance, shortening of
order lead times and a reduction in damage
complaints.

• Provision of a cost effective delivery service for small quantity consignments, with a flexible Next-Day and Two-Day Service.

• Opened the larger potential market, previously restricted by the market’s perceptions that Lead Times were automatically extended by the geographical constraints.

CASE STUDY

• MacPhie is a long-established and prestigious manufacturer of high quality food products. These are supplied to Food Manufacturing, Catering and Retail outlets throughout the UK and Europe .

• Located in Glenburvie, Aberdeenshire (the home of the MacPhie owned Glenburvie Aberdeen Angus Pedigree Herd) their distribution service is crucial in maintaining and increasing their market share.

• A “partnership” relationship was required with a distribution service contractor who had a national Next-Day capability and a customer service focused culture.