“We’ve won a ‘quality’
reputation and need
the right ‘quality’
partner for our
Distribution”

RESULT OF RELATIONSHIP

• Established comprehensive KPI’s to monitor delivery performance in great detail.

• A reduced delivery cost resulting from the removal of “empty running”, utilising the RDFL depot network and overnight trunking.

• Viewed as an integral part of the customer’s quality service offering.

• Designed and built additional warehousing, allowing a group “shared resource” cost benefit opportunity.

CASE STUDY

• Aimia Foods are a specialist manufacturer and supplier of products to the Vending, Foodservice and Retail Markets.

• In the Vending Industry in particular, “time critical” deliveries are made to numerous Vending Companies nationally. These are often situated in rural areas and represent a unique distribution challenge.

• The nature of the Vending Industry is such that deliveries are aimed at a time “window” to coincide with the customer’s machine replenishment schedules.

• The success of Aimia Foods has been built on its “Customer Service” reputation and the willingness to “go the extra mile” to achieve customer satisfaction. It is recognised that Supply Chain efficiency is a critical factor in achieving future growth.